Our Promise to You
We promise you'll be delighted with the way we combine carefully coordinated travel to your chosen destination, rigorously inspected health facilities and accommodation, and carefully vetted doctors, nurses, and other healthcare professionals, with an opportunity to enjoy the hospitality of your destination's people, its culture and its history, the rest and rejuvenation of its accommodations, the unique flavors and recipes of local and regional gastronomy, and the precision and compassion its health services providers.
Each time you plan a medical tourism journey with us, we promise to create a unique experience with memories you'll treasure and enjoy sharing with others.
About Medical Tourism Journeys
Our office is located within Dominion Towers, a LEED Gold Certified office building in Denver's central business district, where we operate as a subsidiary of Mercury Healthcare International at:
600 17th Street
Suite 2800 - South Tower
Denver, Colorado 80202
8a-6p Monday-Friday (Mtn)
+1 (800) 727.4160 -- 24 hour live answer
We've been coordinating medical tourism journeys to our clients' chosen health and wellness Centers of Excellence since 1983. Our clients return year after year to plan subsequent visits to their chosen health and wellness Centers of Excellence or to discover new destinations from our vast network of carefully screened providers, health facilities and wellness retreats. We've grown by word of mouth referrals to serve more than thousands of medical, dental and wellness travelers over the years.
Our team includes Medical Tourism Journey Managers™, Destination Guest Services Managers, internal healthcare professionals, regional medical directors, professional travel agents, experienced healthcare and hotel site inspectors, and amazing team of support staff -- all with one common goal: To pamper and delight you and anticipate your every medical tourism journey need and concern. There is always someone on duty to take your call twenty four hours a day, seven days a week. We don't believe that your calls should ever be sent to voice mail, so we don't even have voice mail set up on our system.
Our provider network:
Our globally integrated health delivery system® was awarded a trademark registration by the US Patent and Trademark Office (USPTO) in 2010 because of its unique design and advanced globally integrated health delivery and hospitality infrastructure.
Our international provider and supplier network has been rigorously vetted and inspected to ensure that all network providers meet or exceed standards and criteria we've established and continuously updated for the past 34 years.
To become a network provider, healthcare, spa and hospitality suppliers must have already achieved international accreditation by recognized quality and safety accreditors, in accordance with standards set forth by ISQua, ESPA, ISO, and other equivalent accrediting and certifying bodies that we recognize. Our network of Centers of Excellence and wellness destinations spans 110 countries on six continents. In addition to external validation through recognized accrediting and certifying bodies, each destination provider and supplier is reviewed and re-assessed periodically to ensure that quality, safety and service levels are consistently maintained across our globally integrated health delivery system® according to our proprietary criteria for network admission and participation.
Last, but not by any means least... we don't accept commissions for referrals and patient brokering from any provider or supplier. US regulations prohibit the payment or receipt of finder's fees and commissions for referrals where medical services are involved. Rest assured that when you decide to arrange your medical tourism journey with us, you won't be referred to a destination or supplier who pays the highest fees or commissions.
Our business model:
We provide a professional service that begins with the careful and comprehensive screening and inspections of all candidate hospitals, clinics, and healthcare facilities, review of the professional training, credentials and work experience of network healthcare providers, site inspections at all hotels and spas, airport inspections, car and driver inspections, and training of our Destination Guest Services Managers and Medical Tourism Journey Managers™. This is how our globally integrated health delivery system® takes shape and maintains its standards of operation.
When you call us to arrange a medical tourism journey for you, we listen to your needs and concerns. We don't expect you to choose from providers in 110 countries. When you tell us your preferences, we'll suggest a short list of destinations, providers and unique destination experiences that align with your lifestyle, budget, interests and other requirements. Once you select a destination and your chosen health and wellness providers, we arrange every detail of your medical tourism journey to your specifications. This includes all travel planning, healthcare and wellness appointments, ground transportation, tourist activities, and aftercare, if any, upon your return.
In accordance with our quality management system, we measure and monitor clinical outcomes, client satisfaction, and other metrics for our internal quality and safety program and ongoing continuous improvement activities.
A modest, all-inclusive and transparent service fee covers these costs that is often far less than the 20-30% commissions embedded into the prices quoted by our competitors. At Medical Tourism Journeys, you'll pay less per journey than most of the advertised prices on the internet and enjoy more amenities and a higher level of quality and safety and attention to detail.